Privacy Policy

Welcome to Island Signal Radio ("ISR," "we," "us," or "our"), a property of 3ON Entertainment Group. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website at isr.3onent.com, use our live radio streaming service, or interact with us through our contact and submission forms. Please read this policy carefully. By using our services, you agree to the practices described herein.

1. Who We Are

Island Signal Radio is an internet radio station operated by 3ON Entertainment Group. We broadcast 24/7 live music, cultural programming, artist interviews, and more to a global audience. Our registered business address and primary point of contact is available through our Contact page.

2. Information We Collect

Information You Provide Directly

We collect information you voluntarily provide when you interact with our website or services, including:

• Contact Forms: Name, email address, phone number, and message content when you use our contact, advertising inquiry, or feedback forms.
• Artist Submissions: Artist name, contact details, track information, music links, bio, and social media handles when you submit music for airplay consideration.
• Get Featured Applications: Artist name, contact information, music links, genre, package selection, and biography submitted through our feature application form.
• Advertising Inquiries: Business name, contact information, industry type, campaign goals, and budget information when you inquire about advertising.
• Newsletter Subscriptions: Email address when you subscribe to our newsletter.

Information Collected Automatically

When you access our website and streaming services, we may automatically collect certain technical data, including:

• IP address and approximate geographic location (country/region level)
• Browser type and version, operating system
• Pages visited, time on site, referral URLs
• Device type (desktop, mobile, tablet)
• Streaming session data (listen duration, stream quality, connection type)

Information from Third Parties

We may receive information about you from third-party services integrated with our site, such as analytics providers, advertising networks, and social media platforms when you interact with our social channels.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries, messages, and form submissions
• To review and process artist music submissions and feature applications
• To provide advertising and partnership services
• To send our newsletter and promotional communications (only to subscribers who have opted in)
• To improve our website, streaming service, and user experience
• To analyze audience listening patterns and programming performance
• To detect and prevent fraud, abuse, or technical issues
• To comply with applicable laws and regulations
• To contact you regarding your submission or inquiry

4. Information Sharing & Disclosure

Island Signal Radio does not sell your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: We use trusted third-party vendors to help operate our website and services (e.g., email delivery services, form handling providers like Formspree, analytics tools like Google Analytics). These vendors have access to information only as necessary to perform their services and are bound by confidentiality obligations.
• 3ON Entertainment Group: As a property of 3ON Entertainment Group, certain information may be shared internally within the group for operational, marketing, or artist development purposes, subject to equivalent privacy protections.
• Legal Requirements: We may disclose information if required by law, court order, or governmental authority, or when we believe disclosure is necessary to protect the rights, safety, or property of ISR, our users, or the public.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our website prior to any such transfer.

5. Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. We use:

• Essential Cookies: Required for the website to function properly (e.g., maintaining your player session state).
• Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics). This data is aggregated and anonymized.
• Preference Cookies: Remember your settings (e.g., volume preference, newsletter dismissal).

You can control cookie settings through your browser preferences. Disabling certain cookies may affect website functionality. By continuing to use our website, you consent to our use of cookies as described in this policy.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including any applicable legal, accounting, or reporting requirements. Specifically:

• Contact form submissions: Retained for 24 months from submission date
• Artist submissions: Retained for 12 months from submission, or until a decision is made, whichever is longer
• Newsletter subscriber data: Retained until you unsubscribe
• Advertising inquiry data: Retained for the duration of any business relationship plus 36 months
• Analytics and streaming data: Retained in aggregated/anonymized form indefinitely

7. Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal retention requirements.
• Opt-Out: Unsubscribe from our newsletter at any time by clicking "unsubscribe" in any email, or by contacting us directly.
• Data Portability: Request a machine-readable copy of your data where technically feasible.
• Restriction: Request that we restrict processing of your data in certain circumstances.

To exercise any of these rights, please contact us at privacy@isr.3onent.com. We will respond to your request within 30 days.

8. Children's Privacy

Island Signal Radio is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information promptly. If you believe we may have information about a child, please contact us at privacy@isr.3onent.com.

9. Third-Party Links

Our website may contain links to third-party websites, social media platforms, and streaming services (such as Spotify, Apple Music, YouTube, etc.). This Privacy Policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party sites you visit. ISR is not responsible for the privacy practices or content of third-party websites.

10. Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include HTTPS encryption for data transmission, access controls limiting who can access personal data, and regular security reviews of our systems and practices. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

11. International Users

Island Signal Radio is operated from within the Caribbean and serves a global audience. If you are accessing our services from outside the country where our servers are located, your information may be transferred to and processed in a country with different data protection laws. By using our services, you consent to this transfer. We take steps to ensure that any international transfers of personal data are subject to appropriate safeguards.

12. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. We will notify you of material changes by updating the "Last Updated" date at the top of this page, and, where appropriate, by sending a notification to newsletter subscribers. We encourage you to review this policy periodically to stay informed about how we protect your information. Your continued use of our services after any changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

• Email: privacy@isr.3onent.com
• General Contact: info@isr.3onent.com
• Website: isr.3onent.com/contact

We take all privacy inquiries seriously and will respond within 30 days of receipt.